Auto Business Support Manager

Business Support Manager

We are looking for a Business Support Manager to join a rapidly growing Auto Finance business at LendingClub. This is a key role that touches different areas of the Auto Finance business including business strategy, borrower experience, project stewardship, partner management, and regulatory compliance. In this role you will have an opportunity to drive originations growth, improve business processes, minimize risks, and have a meaningful impact across all our constituents – borrowers and strategic vendors.

Roadmap Execution: Support execution of a roadmap of key initiatives for quarterly, annual and long-range planning to drive continuous growth

Business Optimization: Identify opportunities to improve processes, enhance analytics and reporting, and deploy automation and new tools to increase operational efficiency and effectiveness (i.e. lower risk, increase revenue, decrease expenses). Leverage analytics resources and stakeholders to build new data layers and views to gain insight into business problems. As appropriate, design and develop data pipelines and build self-service tools and dashboards that solve for potential future requirements, not just today's need

Partner & Vendor Management: Manage the diverse set of vendor relationships for Auto Finance by taking ownership of business reviews, regulatory oversight, budgets, contractual agreements, reporting and projects

Stakeholder Collaboration: Collaborate with and drive alignment among various stakeholders across the organization

Participate in end-to-end Project Execution: Collaborate in a key role on strategic initiatives/projects, including building business cases, securing stakeholder buy-ins, defining and documenting business requirements, and crafting go-to-market plans

About You

3+ years of experience in Business Strategy, General Management, Operations, Marketing, Operational risk, or Project Management; Auto finance experience preferred

Bachelor's degree in Business, Marketing, Finance, or related field; or related work experience

You have strong problem-solving skills and a proactive mindset

You excel at coordinating with a diverse group of stakeholders, both internal and external, to ensure successful strategic initiatives

Demonstrated ability to work independently and with attention to detail, take initiative, problem solve, handle multiple tasks, and prioritize daily responsibilities.

You have excellent written and verbal communication skills, with the ability to clearly articulate project scope in both documentation and presentation formats

Proficient with Microsoft Office, SQL, and Tableau

Ability to understand and communicate both the functional (business) needs and the analytical / technology needs of organization and customers

Ability to work in a fast-paced, roll up your sleeves kind of environment

Previous experience in the Financial/FinTech industry is a plus

Work Location: San Francisco

The above locations are eligible offices for this role. The locations have been determined to foster in-person collaboration with this role's team or the related business lines. We utilize a hybrid work model, and our teams are in-office Tuesdays, Wednesdays, and Thursdays. In-person attendance is essential for this role's success, and remote placement will not be considered. LendingClub offers relocation, based on actual job level.

Time Zone Requirements: Primarily PT

While the position will primarily work local hours, LendingClub is headquartered in Pacific Time and our ideal candidate will be flexible working across time zones when necessary.

Travel Requirements: As needed travel to LendingClub offices and/or other locations, as needed.

Compensation: The target base salary range for this position is 128,000-145,000. The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location. Base salary is just one part of LendingClub's Total Rewards package. You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

We're creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more.

LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system.

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.