Servicenow Engineer

Servicenow Engineer

Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world's toughest challenges in government, intelligence, defence, aviation, border protection and health markets.

Your New Role and Responsibilities

At Leidos Australia, our Matrix Engineering Team is a hub of technical excellence, supporting mission-critical programs across Defence, Intelligence, and Federal Government portfolios.

As a ServiceNow Engineer, you will:

• Configure, develop, and maintain the ServiceNow platform across core modules including ITSM, ITOM, and ITAM
• Design and enhance solutions using out-of-the-box ServiceNow capabilities, ensuring performance, security, and scalability
• Support platform sustainment activities such as incident resolution, defect fixes, upgrades, and Evergreen readiness
• Build and maintain integrations and data flows using REST/SOAP APIs and import sets in line with architectural standards
• Collaborate with cross-functional teams in an Agile delivery environment to deliver high-quality technical solutions

What You'll Bring to Make an Impact

• Proven hands-on experience as a ServiceNow Engineer, Developer, or System Administrator in a medium to large enterprise
• Strong technical skills in ServiceNow configuration and development, including business rules, scripts, workflows/Flow Designer, UI policies, and forms
• Experience supporting ITSM processes and working within ITIL-aligned service management environments
• Exposure to ServiceNow integrations, APIs, and data management
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders

Don't worry if you don't tick all the boxes – if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.

Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

• To apply for this role, follow the links or apply via our Careers page.
• Recruitment process - 1 virtual interview and/or 1 face-to-face & background checks.
• Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1.
• We are committed to making our recruitment process accessible to all candidates. Please get in touch with our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.