Field Service Engineer

Field Service Engineer

Work with world leading technology business at the forefront of innovation.

Role based in Hobart, TAS

Access to thousands of learning courses to upskill on Percipio.

Leidos Security Enterprise Solutions is a leading supplier of security screening technologies, including X-ray, Millimetre Wave Body Scanning, and IMS (Ion Mobility Spectrometry) Explosive Trace Detection, to various industries in the Asia Pacific Region and worldwide.

Your New Role and Responsibilities

We are seeking a Field Service Engineer based in Tasmania to support our latest screening technologies across Tasmania. Working closely with established Field Service Engineers based in Hobart & Launceston, this role involves servicing customer sites across the state.

Key responsibilities include:

• Performing preventive maintenance, upgrades and repairs at customer sites.
• Managing customer relationships and providing support both in person and via the phone.
• Completing service, expense and weekly time reports.
• Responding to customer issues and seeing them through to resolution.
• Contributing to the team's focus on improving service delivery performance.
• Participating in ongoing training to up-skill and enhance product knowledge.

What You'll Bring to Make An Impact:

• Experience servicing electronic and mechanical equipment.
• A good understanding of computers and Windows operating systems (automation programming and/or Linux OS experience desirable).
• A current driver's license and the ability to travel across Tasmania, including at short notice as part of the on-call roster.
• Strong customer service and communication skills.
• Familiarity with containerization technologies, particularly Kubernetes will be highly regarded.

Don't worry if you don't tick all the boxes – if you meet most of them, we encourage you to submit your application. We're most interested in your strengths, what you want to learn and how far you want to go.

This position requires the successful applicant to be an Australian Citizen and able to hold and maintain an Aviation Security Identification Card (ASIC).

Leidos is an equal opportunities organization and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups.

Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride+) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community.

Next Steps

• To apply for this role, follow the links or apply via our Careers page.
• Recruitment process – 1 to 2 interviews (depending on seniority of role) & background checks.
• We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team if you'd like to discuss any additional support during your application or throughout the recruitment process.

At Leidos, we don't want someone who "fits the mold"—we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2… good. You'll fit right in.