Configuration Management Support Specialist

Configuration Management Support

The Configuration Management Support position is responsible for supporting configuration management processes related to product design changes and overall system integrity. This role ensures accurate configuration identification and control by reviewing design release documentation for completeness, accuracy, and proper authorization. Responsibilities may include coordinating change management activities, maintaining configuration records, and preparing deviations and waivers for government approval when specifications cannot be fully met. The position works closely with engineering, program management, quality, and customer stakeholders to ensure compliance with contractual and organizational requirements.

This role leads select operations within the configuration management area and has a significant impact on program and operational results. Responsibilities include resolving complex or unclear configuration issues, analyzing impacts across multiple areas, and supporting continuous process improvement efforts. The Configuration Management Support professional is also expected to assist in training and guiding junior support staff while applying prior experience, analytical skills, and attention to detail to ensure effective configuration control and program success.

Key Responsibilities:

• Support configuration and change management by routing problem reports, reviewing change requests and document prep
• Support Configuration Management operations to control, identify, record, and report IT components, versions, constituent components, states, and relationships.
• Assist in maintaining various environments for supporting the System software lifecycle across the full DevSecOps process.
• Assist with all Hardware and Software artifacts that are part of the System including source code, Infrastructure as Code (IaC), Configuration as Code (CaC), software executables, and commercial and open-source product software.
• Review and release various configuration items, including documents and drawings
• Verifies conformance to specifications, drawings, interface control documents, as defined with the program's configuration management
• Ability to assist in the use of configuration management tools to store, track and manage configuration items
• Support engineering review boards and configuration control boards
• Assist in documenting and implementing hardware and software configuration management processes and procedures.
• Ensuring compliance with contractual requirements and applicable government standards, including:
• Correct markings
• Security labels
• Distribution statements
• May be required to support configuration management and release of Contract Deliveries to the customer.

Required Qualifications:

• High School diploma or equivalent and 3+ years of prior relevant experience.
• Demonstrated configuration management experience supporting or managing complex, multidisciplinary programs.
• Excellent communication and documentation skills.
• Experience supporting configuration management processes in enterprise IT environments.
• Experience with software development and integration, particularly in a DoD environment.
• Experience with software testing tools, processes, and procedures.
• Active DoD SECRET clearance
• Strong Working Knowledge of SharePoint or other Document Management and Collaboration Tools

Preferred Qualifications:

• Strong understanding of Agile methodologies and DevSecOps practices. Experience supporting complex defense contracts specifically with the Air Force
• Experience using / supporting source control systems (e.g., Git-based platforms) and artifact repositories.
• Experience maintaining configuration baselines and supporting change control boards.
• Experience integrating configuration management into DevSecOps.
• Experience supporting configuration audits and traceability requirements.
• Experience with configuration management tools and software development lifecycle (SDLC) processes.