Clinical Revenue Application & Support Analyst

Job Opportunity At Lehigh Valley Health Network

Imagine a career at one of the nation's most advanced health networks. Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Job Summary

Supports and maintains applications to serve business needs, and participates in the full development lifecycle for team applications and projects. Solves technical or organizational problems utilizing applications, and knowledge in area(s) of specialization.

Job Duties

• Assists the business in determining the best technical solutions for issues/processes and how they can/should be integrated with other business and technical systems/processes.
• Develops detailed business work plans for analysis, testing system upgrades, modifications, and enhancements.
• Assists with the configuration, implementation and maintenance of the technical requirements for the current development, staging and production environments.
• Analyzes work processes, feasibility of small to medium project requests, and troubleshoots operational problems.
• Creates simple and effective specifications and related documentation as assigned or implicitly required.
• Evaluates, plans and executes thorough and complete test scenarios and plans.
• Assists in developing technology standards.
• Estimates resources required for task completion.
• Completes tasks by due dates or documents variances and alerts management.

Minimum Qualifications

• Bachelor's Degree Information Sciences and Technology or Information Management related fields
• Preferred work experience will be considered in lieu of degree
• 2 years direct build experience on current EHR system version
• 1 year general application build, implementation and support experience
• Attention to detail and ability to analyze and solve problems and interpret data.
• Ability to work well in a team environment and to be self motivated and self disciplined.
• Knowledge of processes of assigned areas and applications.
• Effectively deals with multiple and changing priorities.
• Must be able to visit multiple business and education locations (Dependent on employment location)
• EPIC - EPIC Certification - State of Pennsylvania within 120 Days

Preferred Qualifications

• Healthcare Operations Experience

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.