Engineering Technician

Engineering Technician

Legrand has an exciting opportunity for an Engineering Technician to join the Data Center & Power Control Team in Independence, OH. The Engineering Technician supports our switch compatibility and transceiver coding programs by testing, configuring, and validating transceivers, network switches, and related components. The role contributes to safe, high-quality product performance by ensuring interoperability, maintaining accurate documentation, and supporting internal teams and customers during deployment and troubleshooting.

Key Responsibilities

- Conduct lab tests of transceivers, switches, and optical networking equipment to validate performance and interoperability.

- Configure and deploy network devices following established procedures to support customer needs and internal development.

- Diagnose and resolve software, firmware, and EEPROM-related issues to maintain system reliability.

- Maintain accurate records of installations, upgrades, and test outcomes to support quality and traceability.

- Collaborate with Engineering, Product, Sales, and Operations teams to support deployments and customer inquiries.

- Provide technical guidance to customer technicians during testing, turn-up, and issue resolution.

- Support documentation updates and maintain organized lab environments aligned with safety and quality standards.

- Participate in on-site or remote customer support activities, including troubleshooting and configuration reviews.

Qualifications

Required

- Domestic travel up to 20% per year, sometimes on short notice.

- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Outlook).

- Experience supporting customers in lab or field environments.

Preferred

- ASEE or equivalent technical experience.

- Experience with optical networking equipment and transceivers.

- Proficiency in computer operations and basic network configurations.

- 1–3 years of experience in Telco, CATV, or related networking fields.

- Working knowledge of EEPROM programming and switch operations.

- CCNA, CONA, or equivalent networking certification.

- Experience with purchase orders, sales orders, RMAs, or related systems.

Work Conditions

- Work includes extended periods at a computer and handling small components.

- May lift up to 15 pounds as needed.

- Work performed in lab environments following safety and equipment-handling procedures.

Growth & Learning

- Structured onboarding including lab safety, product training, and system-specific tools.

- Opportunities for mentorship, cross-functional collaboration, and skill development in optical networking and interoperability testing.

- Access to Legrand's learning resources and employee communities.

Benefits

Legrand North and Central America offer comprehensive health benefits, an industry-leading 401(k) match, paid maternity and parental leave, PTO, holidays, disability coverage, bonus opportunities, paid volunteer time, and access to active Employee Resource Groups that support women in engineering and underrepresented identities. The culture emphasizes inclusion, flexibility, growth, and meaningful impact in a global organization.

Equal Opportunity

Legrand is committed to equal employment opportunities for all employees and applicants. We encourage people of all backgrounds and experiences—including women and underrepresented groups in technical fields—to apply.

Why Join Legrand

Legrand is a global specialist in electrical and digital building infrastructures. We improve lives by transforming the spaces where people live, work, and meet with electrical and digital infrastructures and connected solutions that deliver and control power, light and data to customers worldwide. Legrand has been in the building-transformation business through electrical switches, wires, cables, controls, and shades, and more recently through audio/video, data centers and lighting.