Assistant Sales Manager

Renewals Assistant Manager

About Inc Authority

Inc Authority has been the corporate formation specialist for over twenty years. Founded in 1989, Inc Authority, and its associated companies, have formed and represented over 70,000 Corporations and LLCs worldwide. We offer the most comprehensive range of services under one roof, including corporate business formation and strategy, tax planning, bookkeeping, estate and retirement planning. We are dedicated to providing the highest standard of customer service.

Inc Authority is a business formation company headquartered in Nevada that specializes in helping businesses launch and grow throughout the U.S. We have multiple avenues of career growth with opportunities to advance with our growing organization. We promote a culture of diversity, inclusion, and work life balance. Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity.

Overview

Are you a high-performing sales professional with a passion for customer loyalty? Do you thrive on coaching others to reach their full potential? We are looking for a dynamic, results-driven Renewals Assistant Manager to join our team and help drive the future of our customer retention strategy.

As the Renewals Assistant Manager, you won't just be managing spreadsheets—you'll be the heartbeat of the team. You will partner directly with the Renewals Manager to inspire our sales representatives, tackle complex customer challenges, and ensure our growth remains unstoppable.

You will

• Inspire & Lead: Act as a player-coach for our renewal representatives. You'll conduct call reviews, provide real-time feedback, and lead training sessions that sharpen our team's sales and negotiation skills.
• Master the Customer Experience: Be the hero in tough situations. You'll handle de-escalations and resolve customer disputes with grace, ensuring every interaction strengthens our brand.
• Drive the Numbers: Help the team crush sales quotas and revenue goals. You'll oversee the distribution of opportunities and ensure our CRM data is pinpoint accurate.
• Analyze for Growth: Turn data into action. You'll track performance trends and provide the Renewals Manager with the insights needed to pivot and improve our strategies.
• Be the Right Hand: Cross-train in all Renewals Manager responsibilities to provide seamless operational continuity and prepare yourself for the next step in your career.

You have

• 2+ years in a Renewals department OR 2+ years in high-level Sales/Account Management
• You are a pro at using CRM systems to track accounts, manage pipelines, and forecast accurately
• A proven track record of identifying upsell and cross-sell opportunities that add value to the customer
• Natural ability to motivate others and a "lead by example" mentality
• Problem-Solving DNA: A proactive approach to identifying risks before they become issues

Actual compensation will depend on several factors but the annual average salary is $60,000.

You will also receive a full range of medical, financial, and other benefits as seen below.

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Short-Term/Long-Term Disability Insurance
• Plus other wellness benefits to include:
• Fertility
• Mental Health
• One Medical
• Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! LegalZoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. LegalZoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.