Customer Service Logistics Coordinator

Customer Service Logistics Coordinator

Locations: Buena Park, CA

Pay: $20 – $24/hour + Benefits

Schedule: Full-Time | In-Office | Monday–Friday, Day Shift

About the Role

Legacy Transportation is seeking a Customer Service Logistics Coordinator to join our growing team in one of our office locations. In this role, you'll be the primary contact for clients, managing time-sensitive shipments in product, tradeshow, event, and other specialized logistics. You'll ensure smooth coordination, accurate order entry, and excellent service under tight deadlines.

What You'll Do

· Serve as the main point of contact for customers.

· Process and update transportation and storage orders.

· Provide accurate and timely quotes.

· Coordinate high-value and tradeshow freight.

· Communicate proactively with customers and resolve exceptions quickly.

· Collaborate with agents, customers, and internal teams.

Perks & Benefits

· 401(k)

· Dental insurance

· Health insurance

· Paid time off

· Vision insurance

Experience: 1+ year in customer service or logistics

Requirements

· Strong communication and customer service skills.

· Proven problem-solving skills and ability to resolve issues quickly.

· Ability to manage multiple accounts and deadlines with accuracy.

· Highly organized, detail-focused, and dependable.

· Fast and accurate data entry skills.

· Proficiency with Microsoft Office (Excel, Word, Outlook).

· Logistics/transportation software experience preferred.

· Familiarity with tradeshow/event freight a plus.