Manual QA Engineer (remote, Greece - Cyprus) - Remote Eligible

Manual Quality Assurance (QA) Engineer

Learning is the only human superpower. It's a gateway through which knowledge becomes a virtue, a value, a product, a skill, a prerequisite, a motive, and a competitive advantage. LearnWorlds' vision is to enable individuals, businesses, and communities to leverage the power of learning, improving lives, and cultivating a brighter, more resilient future for everyone. Our mission is to stand out as the ultimate adaptable e-learning solution, tailored to meet the diverse, advanced and intricate business models of contemporary organizations. We are committed to delivering unmatched flexibility in our offerings, ensuring that businesses, individuals, and communities can effortlessly embrace knowledge empowerment as a cornerstone of their growth and success. The cloud-based e-learning platform offers tailor-made solutions, from creating whole e-learning websites to author online courses as well as providing the right tools to sell them on a B2B/B2C function. Today, LearnWorlds has c.10,000 customers in more than 140 countries and our team is fully remote. However, we also offer the option of working from the office for those who want to mix things up. We have offices in Athens, Crete, and Limassol.

About the role:

To deliver on our noble mission, we are looking for talented Manual Quality Assurance (QA) Engineers. You will join an established and fast-paced environment with a focus on ensuring quality deliveries and exceptional experience for all our users. By joining our team, you will participate in various projects, assessing software quality by designing, implementing, and performing software tests. As an integral part of one of our development teams, you will hunt bugs, identify issues, report them, and see that they're dealt with. Furthermore, you will be the liaison between our support and development team to validate, document and track issues from our valuable customers.

Responsibilities:

• Test all the latest and greatest features before they get into our customers' hands
• Work with the support and dev team to document, analyze, and resolve customer issues (second-layer support)
• Make sure our new features are working as expected on all the major browsers and devices
• Validate, document, and track customer complaints or issues
• Perform thorough regression testing when issues are resolved