Technical Support Specialist
LEAP Legal Software
Technical Support Specialist - LegalTech SaaS
Location: Nottingham, London (Hybrid)
LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms.
Our mission is simple: to help lawyers who help people.
Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive.
WillSuite, part of LEAP, is expanding, and we're looking for someone to join us at an exciting point in our journey.
This role is well suited to someone with experience in Technical Support and Customer Success. You'll gain hands-on exposure across the entire client lifecycle, from onboarding and training through to ongoing support, while helping to shape the overall client experience.
You'll work closely with a small, collaborative team, giving you real ownership, strong visibility, and the opportunity to make a meaningful impact as we continue to grow.