Account Manager

Account Manager

At Leadership Connect, we believe that relationships are everything in business and in life. Founded by two former CEOs of S&P 500 companies and a former presidential press secretary, our premier information service is built for developing relationships that impact decisions in government, business, and media. Utilizing deep research expertise and cutting-edge technology, we help our clients win business and influence policy across various specialties and verticals. We are a close-knit team dedicated to helping each of our users make a difference.

In this role, known internally as an Account Director (various levels), you will be an essential part of our Front Office Team, working with client verticals to engage customers, present new and innovative use cases to overcome challenges, and win renewal business and/or expand the utility of Leadership Connect solutions. You will take ownership of client interactions and drive value conversations with a strong focus on a solutions-oriented mindset to meet the needs of our clients.

The experience level of an applicant will determine any internal leveling (associate - senior level).

Core Functions of the Role:

• Grow your assigned vertical and support existing clients by building relationships with end users and top decision-makers
• Engage with executive leaders to discuss business-relevant solutions and effectively communicate the product benefits and advantages relative to competitor offerings
• Develop and execute strategic account plans in collaboration with client success team members
• Become a subject matter expert in your prospect's industry through research, consult with clients to understand their relationship development strategies, and identify areas where Leadership Connect can help
• Provide appropriate solutions for every customer, highlighting Leadership Connects' ability to add speed, efficiency, and accuracy to their work, ultimately boosting revenue growth, customer acquisition, and profitability
• Lead the renewal and retention efforts for your clients, identifying and articulating the value we provide and the problems solved through embedding product solutions into a client's workflow

About You:

• Results-driven and competitive, with a track record of actively seeking out and engaging customers, achieving renewals, cross-sells, upsells, and exceeding quotas
• Strong sales and account management experience
• Success in leading in-person meetings with senior executives
• Intellectual curiosity and a desire to understand how our clients develop relationships for influence and business development
• Excellent written and verbal communication skills
• Proficiency with CRM systems, preferably Salesforce
• Superior time management and organizational skills to handle a large number of client relationships
• A team player mindset, willing to contribute and support both clients and the company wherever necessary
• Thrive in a fast-paced environment where you can actively contribute to the development and implementation of new processes

We foster an environment that encourages all our team members to excel by offering competitive compensation for top talent. We believe in creating a friendly and enjoyable workplace, with regular team-building events, happy hours, and more. Transparency is key within our company, and we hold weekly town halls led by our CEO to address questions regarding business plans, product direction, and company goals. In addition, we provide flexible PTO policies to ensure you can enjoy your time outside the office and focus on your personal life.

Everyone from full-stack developers to data scientists, former Hill staffers, and sales professionals help shape our in-depth people intelligence.

There is never a dull moment in our Washington, D.C. headquarters. People come from all over the world to join forces at Leadership Connect. We currently have teams working remotely and in-office and often get together for rooftop happy hours, exploring a brand new office, and meeting all the new hires on our growing team.

Benefits/Rewards:

• Awesome medical insurance plan
• Dental Insurance
• Life & Disability insurance
• Flexible spending accounts
• Unlimited PTO!
• Eleven Paid Holidays
• $3,000 Employee Referral Program
• Employer contribution to 401(k) plan
• Rewards and recognition programs

Leadership Connect is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.