Sales Associate

Sales Associate

The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy's customers and team members and providing the highest level of customer service.

Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location) Average Earning Potential After Training: $60,000 - $100,000 (inclusive of base and commission)

Key Responsibilities

• Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers
• Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
• Complete all sales paperwork and customer service issues in a timely manner
• Attend and participate in company training, store meetings
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction

Scope & Impact

• Perform a minimum number of house calls to customer homes
• Maintain a sales average consistent with Company Standards

Minimum Requirements

• High School diploma or GED
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Vocational or technical training in field of study
• Bending, lifting, and standing for long periods of time
• Reliable transportation to drive to customer homes

Preferred Requirements

• Previous selling experience and ability to close a sale strongly preferred
• Organizational and problem-solving skills
• Understanding and ability to word with computer technology

Physical Demands/Work Environment

• Bending, lifting, and standing for long periods of time
• Interaction with customers and co-workers, focus and concentration

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we're sharing key information about our pay practices.

What You Can Expect:

• Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)
• Total Compensation Range: $45,800 - $100,000
• Post-Training Base Pay: $45k - 47k per year, against commission (varies by location)
• Commission: Earn more with UNCAPPED monthly commission ranging from 6% to 7.5% on individual written sales, based on your ability to meet specific individual sales goals

The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.

Benefits for Employees in the US: Benefit offerings to employee and their families include: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the application/interviewing/hiring process as a result of your disability, you may request a reasonable accommodations by emailing our recruiting team at recruiting@la-z-boy.com or by calling 734-242-1444.