Sales Associate

Sales Associate

The basic function of the Sales Associate is to sell La-Z-Boy products and services. This involves using and developing all selling and customer service skills trained to meet and exceed company goals. All Sales Associates are responsible for achieving store goals and maintaining the trust and loyalty of all of La-Z-Boy's customers and team members and providing the highest level of customer service.

Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location) Average Earning Potential After Training: $60,000 - $100,000 (inclusive of base and commission)

Job Description

Are you outgoing and energetic? Are you looking for a place to make a great living AND make a difference? A Sales career with La Z Boy may be just what you are looking for! At La-Z-Boy we are committed to improving our customers' lives by helping them transform their houses into homes. Sales Associates at La-Z-Boy in Arizona are paid $45,864 base against commission on written sales with NO COMMISSION CAP. Our average sales representatives earn over $75,000/year, with top performers earning over $90k.

As a La-Z-Boy Sales Representative you will also enjoy excellent benefits including: Health Insurance through Blue Cross/Blue Shield, Dental and Vision Insurance, Paid Vacation, 401k with match, Health savings account, Paid time off, Paid Training!

Our Sale Associate team members bring a wide variety of sales and non-sales-related experience. We have previous athletes, hotel/restaurant associates and servers, retail managers, stay-at-home parents returning to work and much more. We hire for ambition, attitude and ethics then train for furniture knowledge and sales process. We have the BEST customers in the world and are very selective about who we trust to care for them.

What is important to us in a Sales Associate:

• A willingness and ability to learn quickly, follow proven processes and care deeply about helping people.
• Commitment to bringing your best self to work every day.
• Ability to bounce back from rejection and not take it personally. Self-discipline - excellent self and time management - must be proactive and driven.
• A go-getter balanced with ethical caring.

Requirements:

• 18 years or older
• Professional dress and appearance
• Available evenings, weekends and most holidays - we're closed Easter, Thanksgiving, and Christmas!
• La Z Boy is an Equal Opportunity Employer – M/F/D/V

If you are serious about making a great living helping people love their homes, apply now!

Training Pay: $176.40 per day for two weeks (no commission)

After Training: Base pay against commission $45,864 (salary)

Employee Assistance program (EAP):

• At La Z Boy our employee's wellbeing is a top priority! You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
• Access FREE and DISCOUNTED resources for mental health, financial planning, legal advice, and caregiving referrals
• Access to FREE online education resources
• FREE online will preparation
• Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments

Employee Rewards:

• BRAVO POINTS – save up points rewarded by managers to spend on almost anything! From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS!
• YEARLY REWARD TRIPS to top sellers and random drawings! Trips have included Costa Rica! Cruises! Mountains of Banff!
• Employee Referral! Get rewarded for staffing at La-Z-Boy!

Key Responsibilities:

• Interact with customers appropriately and professionally by providing the highest level of customer service to all current and future customers
• Drive sales by contributing to store sales goals by selling furniture, accessories, and services offered by La-Z-Boy
• Complete all sales paperwork and customer service issues in a timely manner
• Attend and participate in company training, store meeting
• Assist to train, coach and develop new peers on La-Z-Boy product knowledge and selling process/skills to achieve store sales goals
• Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
• Follow company procedures and policies. Including policies against harassment, attendance, sales policies and procedures and customer interaction

Scope & Impact:

• Perform a minimum number of house calls to customer homes
• Maintain a sales average consistent with Company Standards

Minimum Requirements:

• High School diploma or GED
• Strong interpersonal skills to effectively communicate, build rapport, and positively influence
• Vocational or technical training in field of study
• Bending, lifting, and standing for long periods of time
• Reliable transportation to drive to customer homes

Preferred Requirements:

• Previous selling experience and ability to close a sale strongly preferred
• Organizational and problem-solving skills
• Understanding and ability to work with computer technology

Physical Demands/Work Environment:

• Bending, lifting, and standing for long periods of time
• Interaction with customers and co-workers, focus and concentration

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.

At La-Z-Boy, we prioritize clear communication and reward outstanding talent! We invite you to explore the exciting opportunities available. To help you make an informed decision, we're sharing key information about our pay practices.

What You Can Expect:

• Training Pay: $170 - 180 per day for 2 weeks (no commission; varies by location)
• Total Compensation Range: $45,800 - $100,000
• Post-Training Base Pay: $45k - 47k per year, against commission (varies by location)
• Commission: Earn more with UNCAPPED monthly commission ranging from 6% to 7.5% on individual written sales, based on your ability to meet specific individual sales goals

The Total Compensation Range is at least the local applicable minimum wage and up to the high-earning average target for this role. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, skills, and education. By providing our salary ranges and total compensation details, we aim to foster understanding and confidence in our pay practices.

Benefits for Employees in the US: Medical, Vision, Dental and Basic Life Insurance available 401k retirement plan with company match of up to 6%. Paid time off includes: 9-11 paid holidays each year, two weeks' prorated vacation as a new hire and either personal time (non-exempt only) or state mandated sick time.

At La-Z-Boy Incorporated, we're an equal opportunity employer. We understand that our employees' diverse backgrounds, experiences, perspectives, and viewpoints add value to our ability to create and deliver the best possible service, quality products, and is of upmost importance as we work together to build comfort. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

We are committed to fostering an environment in which all employees feel valued, included, and empowered to do their best work and bring great ideas to the table. If you are a qualified individual that may need a change or adjustment to the