Business Operations Manager

Business Operations Manager

LaunchTech is a certified service-disabled veteran- and woman-owned technology solutions company supporting federal, state, and commercial customers. We operate in a regulated, fast-moving environment where strong internal operations are critical to execution, compliance, and growth.

We are hiring a Business Operations Manager to take ownership of internal corporate operations and ensure the business runs smoothly behind the scenes. This role reports directly to the President & CEO and works closely with leadership to keep priorities moving, details tracked, issues resolved, and operational gaps closed.

This role is intentionally hands-on and best suited for someone who has operated inside a small or growing organization, understands how government contractors function internally, and is comfortable being close to the work while helping the organization mature.

Who This Role Is For

This role is a strong fit if you:

• Have extensive experience in internal corporate operations for a government contracting firm (this does not include experience as a billable or on-site contract delivery resource)
• Have supported or helped scale a growing organization, including building or improving internal processes
• Understand how back-office, compliance, and operational functions work together in a GovCon environment
• Are comfortable operating without layers, playbooks, or large teams
• Take ownership naturally and follow things through without needing reminders
• Are organized, detail-oriented, and calm when priorities shift
• Are a team player and able to handle hands-on execution alongside higher-level operational work
• Hold an active security clearance (Secret or higher)

What You'll Be Doing

Internal Operations

• Own internal corporate operational execution across the company
• Create, document, and improve internal processes as the business evolves
• Track priorities, deadlines, and follow-ups to ensure commitments are met
• Identify operational gaps or issues early and drive resolution independently

Partner and Vendor Management

• Coordinate with vendors, partners, and service providers
• Manage onboarding, renewals, access, and ongoing coordination
• Resolve vendor-related issues and maintain visibility into external dependencies

Operational Compliance Support

• Track and coordinate internal compliance-related activities
• Ensure required actions and documentation are completed accurately and on time
• Proactively surface risks, gaps, or issues to leadership

Employee Operational Support

• Serve as a point of contact for day-to-day operational employee needs
• Coordinate with HR, payroll, and benefits providers as needed
• Ensure employee-related operational issues are addressed and closed

What You'll Own

• Internal corporate operational execution
• Visibility into what needs to happen next and who is responsible
• Follow-through on operational tasks, dependencies, and commitments
• Coordination across vendors, partners, and internal stakeholders
• Reducing operational noise so leadership can stay focused on sales, proposals, and growth

Experience That Will Help You Succeed

• Familiarity with compliance rhythms, audits, and operational controls (CMMC, FAR, DFAR, DCAA, NIST, ISO, CMMI, etc.)
• Strong organizational skills and attention to detail
• Ability to work independently and take ownership of outcomes
• Experience coordinating vendors, partners, or service providers
• Experience contributing to the growth or scaling of an organization

Why LaunchTech?

LaunchTech is built on a single standard: Excellence, Period.

Join a mission-focused engineering team delivering automation, efficiency, and reliability for national defense programs.

We offer competitive benefits, including:

• Medical, Dental, and Vision
• 401(k) with company match
• Paid Time Off (PTO)
• And more

Ready to Join the LaunchTech Crew?

LaunchTech is an Equal Opportunity Employer. We prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race, protected veteran status, color, sex, religion, sexual orientation, national origin, disability, genetic information, age, pregnancy, or any other status protected under federal, state, or local law.