Technology Consulting - Managed Services - Digital Engineering Operations Services - Senior Manager

Technology Consulting – Managed Services – Digital Engineering Operations Services – Senior Manager

At EY, we'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The Opportunity

As a Senior Manager in EY's Digital Engineering Operations Services practice, you will lead the delivery, transformation, and optimization of digital engineering services across client engagements. You will be responsible for managing service delivery, driving innovation, and ensuring alignment with EY's quality standards and client expectations. This role requires a strong leader with deep experience in digital operations, engineering platforms, and agile delivery models.

Your Key Responsibilities

• Lead end-to-end delivery of digital engineering operations services across multiple client engagements.
• Manage client relationships and ensure high levels of satisfaction and service quality.
• Drive operational excellence through automation, DevOps practices, and continuous improvement initiatives.
• Collaborate with cross-functional teams to align engineering services with business goals.
• Oversee service level agreements (SLAs), performance metrics, and governance frameworks.
• Mentor and develop team members, fostering a culture of innovation and accountability.
• Support business development efforts including proposals, presentations, and client workshops.
• Ensure compliance with EY's risk management and security standards.

To Qualify for the Role, You Must Have

• Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred.
• 15+ years of experience in digital engineering, IT operations, or managed services, with at least 5 years in a leadership role.
• Strong understanding of agile methodologies, DevOps, CI/CD pipelines, and cloud-native architectures.
• Experience with engineering platforms such as GitHub, GitLab, Jira, Jenkins, and Kubernetes.
• Excellent communication, leadership, and stakeholder management skills.
• Relevant certifications such as PMP, Scrum Master, or DevOps certifications are a plus.

What We Offer You

At EY, we offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. We offer a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Join us in our team-led and leader-enabled hybrid model. Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are You Ready to Shape Your Future with Confidence? Apply Today.

EY accepts applications for this position on an ongoing basis. For those living in California, please click here for additional information. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities.