Litigation Support Representative/associate

Litigation Support Representative

At Veritext, we focus on the details – so legal teams can focus on the case. Providing our clients with exceptional service is the foundation of our business. In litigation support, you'll play a vital role in the litigation process assisting our clients with their data needs. You will be responsible for the intake and processing of transcripts, files and exhibits and making sure they are readily accessible to the client. We will hire at the representative or associate level pending experience.

What you'll get to do:

• Work closely with court reporters to process/produce deposition transcripts
• Run quality control on vendor provided data, adhere to their instructions/notes and reconcile inconsistencies
• Ensure orders and products are processed accurately, timely and confidentially in accordance with all state and federal regulations
• Send deliverables electronically to clients and assist them with accessing their data through proprietary software
• Build and maintain relationships with and provide support to court reporters

The kind of teammate we're looking for:

• Customer service oriented with strong interpersonal skills
• Excellent eye for detail, an independent thinker, organized and able to multitask
• Dedicated professional with the ability to respond to requests promptly and accurately
• Must possess excellent written and verbal communication skills

What's in it for you:

• Competitive compensation and total rewards package
• Comprehensive medical, dental and vision insurance
• Hybrid work structure (two days in the office, three days working remotely)
• Paid time off to rest, relax and pursue special interests outside of work (8 paid holidays, 3 personal days, vacation, sick and discretionary time)
• Robust suite of mental health benefits with little to no fee for you (and your household members) to support overall mental wellbeing and provide sufficient access to high quality support from board-certified psychiatrists and licensed psychologists/therapists (app based, virtual counseling, daily emails, live and on-demand content, and more)
• Matched 401(k) to help you save for your future
• Pet insurance to help your pet(s) live a long and happy life
• Flexible spending accounts (healthcare, dependent care, transit & parking)
• Company-paid life insurance as well as short-term and long-term disability insurance
• Learning and development opportunities to advance both personally and professionally
• Veritext summer camp – a fun-filled culture building and learning experience
• Generous employee referral program, tuition reimbursement program, employee contests, social opportunities and more!

About Veritext: Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader. Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by federal, state, or local law.