Strategic Account Manager (expansion)

Lamudi City Expansion Growth Manager

Our mission is to provide any Indonesian the most trustworthy and reliable way to buy a property. We do this by using technology to empower 10,000+ real estate agents and 100's property developers by connecting them to millions of prospective buyers previously beyond their reach. Lamudi.co.id is a property technology company that aims to enable and support all parties along the property seeking, buying, and selling process from our range of products and services.

This role is the execution and intelligence engine behind Lamudi's city expansion growth. You own the full lifecycle of our highest-potential agency partnerships from identifying and landing new accounts, to onboarding them and ensuring they perform. You operate with a high degree of ownership, translating growth targets into clear field plans, and feeding real market intelligence back into strategy. If you thrive in the field, can build trust with senior agency decision-makers, and love closing things, this role was built for you.

Key responsibilities:

• Identify and map high-potential agency groups, master brand networks, and independent office clusters across Indonesia
• Build and maintain a qualified pipeline of priority account opportunities
• Run initial outreach and qualification of prospects
• Gather field insights to support opportunity validation and prioritisation

• Initiate contact with master brand principals, branch owners, and office heads
• Build early-stage relationships and keep engagement warm across your prospect list
• Schedule and run weekly and monthly check-ins at both the network and branch level
• Track all communication, feedback, and next steps in CRM — no lead falls through the cracks

• Drive rollout of key account programs and commercial initiatives, with a clear focus on growing revenue, active agent count, and ads spend across the network
• Coordinate onboarding of new accounts — from agreement through to first active listings
• Ensure smooth handoffs and alignment across BD, marketing, product, and finance

• Spend meaningful time in the field — visiting branch offices, attending agency events, and running in-person meetings across multiple cities
• Monitor execution progress and collect on-ground data
• Provide feedback on account performance, blockers, and emerging opportunities
• Hold accounts to agreed success metrics and follow through on commitments

• Prepare package proposals and commercial materials tailored to each account tier
• Track deal progress and closing timelines — and actively move deals forward
• Ensure proper documentation through activation
• Follow up until commitments from agents and branch owners are fully delivered

• Maintain a clean, up-to-date CRM with pipeline status, deal stages, and activity logs
• Deliver weekly updates to the Commercial Partnerships Manager
• Proactively flag risks, bottlenecks, and high-potential opportunities — don't wait to be asked

• Collect structured insights from agents, branch owners, and master brand principals
• Identify recurring pain points and unmet needs across agency networks
• Feed insights back into strategy, product feedback, and business case development

Key requirements:

• 5+ years of experience, with 3+ years in BD, account management, or field sales. With a commercial pipeline component.
• Proven pipeline discipline. You can demonstrate managing leads through a structured funnel — prospecting, qualifying, tracking, progressing, and closing or escalating.
• Comfortable in the field. You enjoy in-person meetings, multi-city travel, and building trust face to face — not just over email.
• Proptech or real estate background. Strong advantage but not strictly required. Existing relationships with agency networks, large office groups, or master brand principals will put you ahead of the pack.
• CRM fluency. HubSpot, Salesforce, or equivalent — pipeline management, deal stage tracking, and activity logging at a disciplined level, not occasional use.
• Experience on city expansion role is a plus.