Senior People Operations Associate

Senior HR Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it!

Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving.

At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world's delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

Role Summary

We are looking for a detail-oriented and analytical Senior HR Associate to support Compensation & Benefits, payroll administration, HR policies, and performance management for our Singapore operations.

This role will act as the HR Business Partner for assigned business units, partnering closely with managers on people matters while owning key HR operational areas such as C&B, payroll, and policy governance.

This role has a strong focus on Compensation & Benefits, payroll administration, and HR operations, while supporting end-to-end recruitment for assigned business units.

What You'll Do

• HR Business Partnering
  • Act as the HRBP for assigned business units, advising managers on HR policies, employee relations, and people matters.
  • Support workforce planning and employee lifecycle management, including onboarding, performance management, and offboarding.
• End-to-End Recruitment
  • Manage end-to-end recruitment for assigned business units, including role briefing, candidate screening, interview coordination, and offer preparation.
  • Partner with hiring managers to ensure timely hiring and a positive candidate experience.
• Compensation & Benefits
  • Administer employee compensation and benefits programmes, including insurance and benefits enrolment.
  • Support salary benchmarking, compensation analysis, and annual salary review processes.
• Payroll Administration
  • Manage monthly payroll processing, ensuring accuracy and compliance with statutory requirements including CPF and IRAS submissions.
  • Validate payroll inputs such as overtime, allowances, claims, and deductions.
• HR Policies, Compliance & Performance Management
  • Maintain HR policies and SOPs in line with the Singapore Employment Act and company guidelines.
  • Support the performance management cycle, including goal setting, performance reviews, and calibration processes.
  • Support internal and external audits, ensuring HR documentation and processes remain compliant with regulatory and organizational requirements.
• HR Projects & Operations
  • Support HR reporting, process improvements, and HR initiatives as assigned.

What We Seek

• 3–5 years of HR experience, preferably in HR generalist or HRBP roles.
• Strong analytical mindset and attention to detail.
• Comfortable working with HR data, payroll inputs, and compensation-related matters.
• Familiar with Singapore Employment Act and HR compliance requirements.
• Strong communication and stakeholder management skills.
• Proficient in Excel or Google Sheets, with the ability to work comfortably with numbers and HR data.

To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.

This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice