Outbound Sales Associate

Outbound Sales Associate

Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. With 1600+ employees spread across SEA and LATAM, our 10-year old company has reached unicorn status in 2018, is well funded by prominent VCs and has kept growing at tremendous speed since.

Our strength lies in our internal values, namely Passion in serving local communities, empowering SMEs and our driver partners, Execution and Grit because that is how we differentiate ourselves by never giving up and striving for excellence, and Humility - awareness in ourselves to learn from others and never stop improving. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the world’s delivery needs. Our vision is to bring communities closer and make city life easier by allowing fast and convenient circulation of goods. We realize this vision with a 'glocal' approach, building a robust operations team to adapt our product to local networks of businesses and delivery contractors. At the same time, we have ambition to build an international brand by establishing an even more global presence.

We are seeking a motivated Outbound Sales Associate who is passionate about driving business growth and building lasting client relationships. The ideal candidate will proactively identify and pursue both corporate and individual clients, develop and execute sales strategies, negotiate contracts, and close deals to achieve targets. This role requires strong market research and customer analysis skills to understand evolving needs and deliver tailored solutions. The candidate will also leverage CRM tools and data analytics to track performance, generate reports, and maximize efficiency, while maintaining resilience and persuasive communication in a fast-paced, target-driven environment.

As part of a multinational, tech-driven organization, the candidate will have the opportunity to make a social impact by connecting users with services that support local communities, all while growing in a fast-paced, innovative environment.

What You'll Do:

• Identify and pursue potential B2B and individual clients for mid & last mile delivery services while building long-term relationships.
• Develop and execute sales strategies, negotiate contracts, and close deals to achieve business targets.
• Research market trends, analyze customer needs, and provide tailored solutions to overcome objections.
• Track and report performance using CRM systems, data analytics, and spreadsheets to maximize efficiency.
• Communicate persuasively, negotiate effectively, and remain resilient in a fast-paced, target-driven environment.

What We Seek:

• Exceptional selling skills with the ability to identify customer needs & USP(s) of Lalamove
• Exceptional written and verbal communication skills to communicate accurately to potential users
• Charming personality to build and maintain professional relationships
• Strong sales skills to get our potential client to use our service. Remain knowledgeable on products offered and discuss available options
• Can-do attitude and grit to make things happen, to identify and leverage new opportunities

What You'll Need:

• Hold a university degree in Business or a related discipline.
• Have at least 2 years of experience in sales, business development, or client relationship management.
• Possess a positive, passionate, proactive, self-initiative, and detail-oriented attitude.
• Demonstrate strong communication and negotiation skills with proficiency in both written and spoken English and Bangla.
• Have advanced-level knowledge of Microsoft Office 365, Google Workspace, and CRM tools.
• Be skilled in market research, data analysis, and performance reporting across various matrices.
• Show leadership qualities with experience in contract negotiation and team building.