Bilingual IT Support - Part Time

Job Title

Resolve technological issues and provide support to staff to ensure the efficient operation of systems, software, and hardware, thereby maximizing productivity.

What You Will Do:

• Maintain and support office User's Workstation (PC/Laptop) and various Office IT Equipment life-cycle and availability
• Handle Procurement process for IT Equipment / Project-based on ISO Audit Standard
• Coordinate and maintain office Meeting Rooms VC and AV System Setup
• Coordinate with Telecom Service Vendors to ensure Offices Telco Circuits availability (Internet, IDAP, ISDN, PSTN or etc)
• Coordinate and troubleshoot for Office Structured Cabling System
• Maintaining Office Network Connectivity and coordinating with the Network team for Network Infrastructure Design and Build Troubleshooting, and Maintenance (WAN, Firewall, L3/L2 LAN, WiFi System …)
• Maintaining UPS System Operation
• Daily System Administration and support (Accounts creation, termination, etc...)
• Documentation (Inventory, IT Drawings, IT-related documentation)
• Troubleshooting for IT Equipment and inquiries of users
• Communication with IT Vendors in various categories

To Be Part Of Our Team, You'll Need:

• Degree or certificate holder in Information Technology or related disciplines
• Qualification in CCNA, CCNP, MCSE, MCP, and MCITP… is an advantage
• Experienced in Procurement Procedure for IT Equipment and vendors / ISP communication
• Experienced in Google WorkSpace is an advantage
• 1 - 2 years of solid experience in IT Technical Support, System Administration
• Experienced and knowledgeable in Networking (Firewall, Core/Access Switching, etc…), On Perm / Cloudbase Server and IP/Cloud PABX System Concept, Connection, and Installation
• Solid experience in AV VC System Concept, Design, and Technical Troubleshooting
• Experience in MacOS/Windows Installation, Administration, and maintenance
• Basic knowledge of IT Server/Comms Room Infrastructure and Structured Cabling System
• Basic understanding of ITIL
• Good communication skills in English

Competitive salary to negotiate depending on experience. Vacation days above the law. Meal vouchers. Transportation allowance. Health and dental benefits.