✨ About The Role
- The Technical Account Executive will connect Lago's platform to customer needs, guiding them from initial contact to onboarding.
- Responsibilities include leading product demos and proof-of-concept sessions to demonstrate the platform's value.
- The role involves simplifying technical concepts, such as APIs and billing workflows, for customer understanding.
- The candidate will take full ownership of their tasks, ensuring a smooth customer experience from start to finish.
- Collaboration with engineering, product, and marketing teams is crucial to provide a seamless customer experience.
⚡ Requirements
- The ideal candidate is eager to learn and excited to pick up new skills related to the product.
- Strong communication skills are essential, as the role requires explaining complex ideas in simple terms to diverse audiences.
- The candidate should be ambitious and accountable, aiming for excellence in their work.
- A proactive approach to problem-solving is necessary, with the ability to anticipate needs and prepare accordingly.
- The successful individual will be driven by the impact of their work, motivated by meaningful contributions to customer success.