Technical Service Specialist - Toxicology Instrument Team

Technical Service Specialist

Take your career to the next level as a Technical Service Specialist on our Toxicology instrument team in RTP, NC!

At Labcorp, we advance science, technology and innovation and recognized as one of the most respected companies in the world. We believe in the power of science to change lives. We are a leading global life sciences company that delivers answers for crucial health questions because we know that knowledge has the potential to make life better for all.

Job Summary

The Technical Service Specialist is responsible for performing preventive maintenance and diagnostic instrument repairs on UPC-MS/MS instrumentation and robotic liquid handlers. The instrument specialist works collaboratively within a decentralized group sharing responsibilities for on-site instrumentation as well as remote support responsibilities. The instrument group works in close collaboration with the MedTox Research and Development department. The position also includes project-based process improvement assignments.

Work Schedule:

9:00am - 5:30pm Tuesday through Saturday. Some overtime as needed.

Qualifications:

• Minimum of 4 years of experience in a laboratory setting including some instrumental analysis, specifically LC-MS.
• Preferred proficiency in Analyst, Sciex OS and Waters Acquity software. Proven mechanical skills.
• Strong understanding of instrumental analysis and ability to apply that understanding to the diagnosis of instrumental errors.
• Proven ability to balance and prioritize competing tasks while working independently.
• Strong interpersonal communication and listening skills; ability to communicate in an effective and timely manner.
• Excellent problem-solving skills.

Key Responsibilities:

• Maintain, calibrate, and clean instrumentation; perform scheduled/routine maintenance and critical function checks on the following analytical equipment: Waters Acquity UHPLC systems, Sciex triple quadrupole mass spectrometers, and Hamilton STAR robotic liquid handlers.
• Diagnose and repair issues occurring in the above listed equipment; recognize significant changes in instrument function; troubleshoot as indicated.
• Recognize when to contact external service vendors and work collaboratively to resolve issues quickly and efficiently to reduce overall down time of testing and/or instrument production.
• Maintain accurate records and documentation for all laboratory equipment including, but not limited to, maintenance logs and instrument logs.
• Schedule preventative maintenance and repairs internally and with external service vendors.
• Consult with laboratory staff to ascertain that equipment functions properly and safely.
• Demonstrate and explain correct operation of equipment to laboratory personnel.
• Provide troubleshooting assistance to laboratory personnel.
• Document and communicate equipment status to lab supervisors.

Education:

• Bachelor's degree from a four-year college or university in chemical, physical, biological, or clinical laboratory science or medical technology.

Benefits:

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.

Why People Choose to Work at Labcorp:

At Labcorp, it's our people that make us great – it's what our clients, our partners and, most importantly, what our employees say. Here, you'll have the opportunity to work with extraordinary people with diverse viewpoints. You'll discover your own outstanding potential as we build an even stronger organization with industry leaders from early development to the clinic and beyond. We help our clients develop medicines that improve health and improve lives of their family and friends.

Labcorp is Proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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