VP Of Operations

Vice President Of Operations

At Baker Construction, you'll be part of a team that prioritizes people, invests in their development, and offers unparalleled opportunities for professional growth. In this role, you'll be integral to building the future of our country and our company. You'll collaborate across diverse teams, have a hand in significant projects, and dive headfirst into complex challenges with the best in the industry. If you are driven to do more and have the grit to follow through, you'll have everything you need to define your career on your terms. Make a meaningful impact with a team that values ambition and rewards initiative.

The Vice President of Operations is accountable to the TGM for, not only the day-to-day operations, but also the financial well-being of his/her territory. The VP of Operations is responsible for assisting in development of a strategic business plan that aligns with the executive team's expectations and ensures a 1st or 2nd place position in market share and then drives execution of the plan. S/he applies exceptional interpersonal skills to:

• Develop strong client relationships that instill a high-level of confidence, which results in being awarded the work.
• Develop strong subcontractor and supplier partnerships that drive a competitive and sustainable low-cost structure.
• Support the sales process to ensure project proposals are well understood, well planned, sold on value, with a cost structure that supports profitable growth.
• Recruit and retain a diverse and highly proficient workforce, operational management staff, and support staff.
• Develop and inspire that workforce to get profitable results and foster long-term positive client relations through a high level of execution.

The VP of Operations will perform the following duties in a safe, productive, and effective manner:

• Responsible for both project and regional-level profit and loss.
• Responsible for maintaining positive cash flow at both project and regional levels.
• Assumes accountability for administering all functions related to retention including but not limited to: ensuring jobs are negotiated at less than 10% of contract value that retention is reduced by 50% when jobs are 50% completed, and that retention is received within 60 days after completion of Baker work.
• Assumes accountability for overseeing change order process including but not limited to: ensuring that within 60 days of receipt, change orders get priced and submitted; within 60 days of submittal, change orders get approved.
• Assumes accountability for functions related to billings including: the breaking down of initial billing ensuring no under billings, and positive cash flow; ensuring assistance is provided to A/R and Legal for timely collections.
• Supports the management of SG&A (Selling, General, and Administrative) costs at the regional level.
• Guides and directs Operations Management in the development, productivity, promotion, and financial aspects of the organization's projects and services.
• Maintains a sound plan of operational and associated support department organization, establishing policies and standard operating procedures to ensure adequate management development and to provide for capable management succession.
• Performs post job customer satisfaction surveys and shares results with necessary team members.
• Identifies survey trends and implements action plans for improvement.
• Regularly meet with subs and suppliers at an executive level to assess performance and to solicit feedback on the strength of the business relationship.
• Ensures project schedules and logistics plans have been developed and vetted for all bids.
• Ensures historical data has been used.