Systems Engineer I (mobile Device Management/communications Systems)

Systems Engineer I

Are you ready to jumpstart your career in systems engineering? We are seeking a Systems Engineer I to join the Unified Communications Team at Cincinnati Children's Hospital Medical Center (CCHMC). In this role, you will play a crucial part in ensuring reliable and efficient communication workflows across the organization by providing end-user support and operational oversight. The ideal candidate will excel in managing ServiceNow incident and request queues, delivering comprehensive operational support, optimizing communication devices and processes, and collaborating on continuous improvement initiatives. If you're passionate about leveraging technology to enhance critical healthcare operations, this is the perfect opportunity to make a meaningful impact.

The Unified Communications Team at Cincinnati Children's Hospital Medical Center (CCHMC) is dedicated to ensuring seamless, reliable, and compliant communication workflows across the organization, supporting a wide range of technologies that enable effective communication for both clinical and non-clinical staff in a fast-paced, mission-critical environment. This position is classified as fully on-site at Cincinnati Children's Hospital Medical Center. Regular in-person collaboration is essential to support cross-functional teamwork, foster innovation, and ensure operational excellence in a dynamic, mission-driven environment.

Key Responsibilities

• End-to-End Communication Support
• Incident and Operational Management
• System Maintenance and Optimization
• Strategic Collaboration

Other Job Responsibilities

• Project Management
• System Analysis and Design
• Technical Support