Retail Sales Support - middlesboro Crossing

Sales Support Associate

At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.

As a Sales Support associate, you will have the opportunity to support delivering sales plan through selling effectiveness by understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.

Responsibilities include: delivering exceptional in-store customer experiences through selling behaviors rooted in our values and product knowledge, creating genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations, recovering and replenishing merchandise on the sales floor to brand standards, processing merchandise to be sales floor ready and maintaining the back room, assisting with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed, providing a friendly and efficient cash wrap experience, and adhering to all safety standards and expectations. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.

Qualifications include: thriving in a customer-first based retail environment, demonstrated sales and customer experience results in a fast-paced environment, effective communication skills, being open to feedback, and the ability to adapt quickly, and the ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Core competencies include: leading with curiosity & humility, building high performing teams for today & tomorrow, influencing & inspiring with vision & purpose, observing, engaging & connecting, striving to achieve operational excellence, and delivering business results.

Benefits for part-time associates include: limited medical benefit plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations, dental coverage, and vision coverage for frames and eye exams. Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care, no-cost mental health and wellbeing support through our Employee Assistance Program (EAP), on-demand access to your earned wages through DailyPay, 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!

We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities.