Physician Associate Director Of Medical Operations

Associate Director Of Medical Operations

Associate Director of Medical Operations HQ @ Fern Valley Concentra, our premier 24-hour location in Louisville. Through our evidenced-based medicine approach, Concentra's goal is to provide quality patient care while treating everyone with friendliness, skill, and respect. We strive daily to promote a diverse environment of acceptance and compassion for our colleagues and cultivate a welcoming atmosphere where our patients can heal. As we've grown, we've expanded into urgent care, wellness services, administration, onsite health and wellness centers, and telemedicine. All these services together make achieving health easier and more accessible for our patients, clients, colleagues, and all provide you with unmatched support, education, career advancement opportunities, and benefits.

The Associate Director of Medical Operations position involves providing direct patient care and leading by example to ensure an exceptional patient experience. The role includes identifying and communicating opportunities for clinical quality improvement, driving patient, and collaborating with leaders to support a caring treatment environment. Additionally, the position involves mentoring future clinical leaders, fostering a professional and collaborative environment, and maintaining relationships with key stakeholders to drive market growth.

Responsibilities include: assuming the role and responsibilities of CMD, whether functioning in the capacity of CMD at a specific location or in the capacity of the Market Float; identifying and communicating to DMO opportunities to improve clinical quality, workflows, and safety at the center and market levels; driving patient and client experience and satisfaction metrics; practicing excellent service delivery and leading by example; working with DMO and DTO to identify clinical improvement opportunities; working collaboratively with operations to ensure appropriate support and work flows that foster a caring environment for treatment; maintaining and leveraging relationships with employers, payers, referral sources, networks, and local communities to drive market growth, and responding to requests within 24 hours; mentoring and training future clinical leaders while treating; fostering an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition; assisting with or leading clinical meetings for DMO as needed; understanding center financial drivers and outcomes in order to achieve annual business plan; assisting DMO, ADO and EA to make staffing adjustments to unforeseen coverage needs. Direct reports: Varies. Budget responsibility: Yes.

Why Choose Us: With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

Qualifications: Active and unrestricted medical license. Unrestricted DEA license and dispensing license for state of jurisdiction (required prior to start date). Must be eligible to participate in Medicare. Board Certification or Eligibility in an ABMS or AOA recognized specialty preferred. FMCSA NRCME certification preferred or willingness to obtain. Compensation package: Competitive base salary with annual merit increase opportunity. Monthly Medical Director Stipend. Monthly RVU Bonus Incentive. Quarterly Quality Care Bonus Incentive. Generous Paid Time Off package for new colleagues include: 24 days of regular PTO, 10 days of CME PTO, 6 days of holiday PTO, 6 days of illness leave PTO. Medical Malpractice Coverage. Reimbursement for dues upon approval, for the renewal of applicable licensure, certifications, memberships, etc. 401(k) with Employer Match. Tuition Reimbursement opportunity. Medical/Vision/Prescription/Dental Plans. Life/Disability Insurance. Colleague Referral Bonus Program. Opportunity to teach residents and students. Training provided in Occupational Medicine. Supplemental health benefits (accident, critical illness, hospital indemnity insurance). Pre-tax spending accounts (health care and dependent care FSA). Concentra accredited CME courses. Occupational Health University. Leadership development programs. Relocation assistance (when applicable). Commuter benefits. Identity theft services. Colleague discount program. Unmatched opportunities for advancement locally and nationally. This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veteran. EOE, including disability/veterans. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, sexual orientation, gender identity, disability or medical or veteran status in accordance with federal law. In addition, Concentra Inc. complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities.