Patient Services Coordinator/ukhc

Patient Services Coordinator - Shriners Ophthalmology

University of Kentucky Equal Employment Opportunity/M/F/disability/protected veteran status.

Posting Details

Job Title: Patient Services Coordinator - Shriners Ophthalmology

Requisition Number: RE52303

Working Title: Patient Services Coordinator - Shriners Ophthalmology

Department Name: MG100: Physician Based Clinics

Work Location: Lexington, KY

Grade Level: 07

Salary Range: $17.50-27.31/hour

Type of Position: Staff

Position Time Status: Full-Time

Required Education: HS

Required Related Experience: 5 yrs

Required License/Registration/Certification: None

Physical Requirements:

The physical requirements for this position include regularly sitting at a computer workstation for extended periods of time with repetitive motion (such as typing); walking including pushing, pulling, and/or lifting up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 50lbs. The conditions of work may involve regular exposure to loud noises, intermittent exposure to blood-borne/airborne pathogens and combative/violent people, and occasional exposure to cuts and punctures.

Shift: Day Shift. Monday through Friday

Job Summary:

This position is responsible for coordination of patient services which includes, but not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position will need to be adept in working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience preferred. Customer service experience in healthcare preferred.

Skills / Knowledge / Abilities: MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities? No

Preferred Education/Experience: Prefer at least 6 months of customer service, medical office, or care coordination experience.

Deadline to Apply: 11/20/2025

Our University Community:

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients, and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions:

Required fields are indicated with an asterisk (*).

1. * How many years of paid work experience do you have in registering patients in a clinic setting?

2. * How many years paid employment experience do you have in insurance verification?

Applicant Documents:

Required Documents:

1. Resume

Optional Documents:

1. Cover Letter

Equal employment opportunity, including veterans and individuals with disabilities