Loan And Records Operations Specialist

Loan And Records Operations Specialist

Location: Main Branch (Nashville, TN) Job Type: Full-Time (On-Site) Schedule: Monday - Friday, 8:00 AM - 5:00PM Compensation: $20.00 - $22.00/hourly Depending on Experience

Join our dynamic Lending Team in Nashville, TN: We are seeking a detail-oriented and customer-focused Loan and Records Operations Specialist to join our team. This role supports all areas of loan operations, ensuring compliance with federal regulations and providing exceptional service to members and internal teams. TENCU is a mission-driven organization focused on providing exceptional service to our employees, members, families and communities. We believe in building a team that is guided by our core values of Member-Centric, Integrity, and Innovation. While we take our work seriously, we don't take ourselves too seriously. We're a team of innovators driven by creativity, collaboration and, above all, the joy we find in what we do.

What You'll Do:

• Support all facets of loan operations, including processing consumer loans, records management, insurance, and tax information.
• Ensure accuracy and compliance with banking regulations, including HMDA and the Bank Secrecy Act.
• Handle and process all loan documentation, including imaging, temporary lien filings, and collateral management.
• Answer member and employee inquiries, providing knowledgeable guidance and support.

Who You Are:

• Customer-Focused Team Player: Works effectively in a team with a positive, customer-first attitude.
• Organized and Efficient: Able to manage multiple priorities in a high-volume, fast-paced setting.
• Effective Communicator: Possesses strong verbal and written communication skills.
• Proficient with Technology: Skilled in MS Office and able to learn new software quickly.
• Proactive Problem-Solver: Possesses strong problem-solving skills and is results-oriented.

Benefits:

We are proud to offer a comprehensive benefits package with competitive pay, employer-paid medical, dental, and vision insurance, a 401(k) Defined Contribution Plan with a generous 7% match, and eleven (11) paid holidays.

Education and Experience:

High school diploma or GED required. Experience in consumer and mortgage loans preferred.

Physical Requirements:

Ability to lift up to 25 pounds. Ability to sit and use a computer for extended periods.

Join a credit union that is dedicated to its people and its purpose. To be hired for this position the candidate must pass a drug screen and background check. TENCU is an Equal Opportunity Employer. *This job opportunity is only open to local candidates in Tennessee* No recruiters please