Emergency Services Representative

Emergency Services Representative

Starting Pay: $17.50-19.50/hr Positions are available at both Burnet (Main) and Liberty Township campuses! Full-time and part-time shifts are available including days, evenings, or nights. Positions do require every other weekend (Sat & Sun) availability. As an Emergency Services Representative you will:

• Greet the patient/family as they enter Emergency Department or Urgent Care.
• Obtain the patient's name and verify the correct patient account in the EPIC system and record patient's chief complaint as to why they are seeking treatment.
• Verify the patient and legal guardian's identity and place the wrist band on the patient for proper identification.
• Obtain patient insurance information and co-pays/point of service deposits.
• Schedule patient follow up appointments.
• Monitor EPIC system for patient admissions, discharges, or transfers.

JOB QUALIFICATIONS

• High school diploma or equivalent
• 1+ years of work experience in a related job discipline. Healthcare experience is preferred.

About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose.

Cincinnati Children's is:

• Recognized by U.S. News & World Report as atop 10 best Children's Hospitals in the nation for more than 15 years
• Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH)Funding
• Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025)
• One of the nation'sAmerica's Most Innovative Companiesas noted by Fortune
• Consistently certified as great place to work
• A Leading Disability Employeras noted by theNational Organization on Disability
• Magnet® designated for the fourth consecutive time by theAmerican Nurses Credentialing Center (ANCC)

We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better.