Senior Lead, Administrative Support

Office Manager And Executive Assistant

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

We are seeking a highly organized, proactive, and resourceful professional to serve as both Office Manager and Executive Assistant to the Financial Services Sector (FSS) Leader at Kyndryl Canada. This hybrid role is critical to ensuring smooth day-to-day operations of Kyndryl's Toronto office and more importantly, providing high-level administrative support to the executive leader. This role reports to the leader's Head of Transformation.

Executive Assistant Duties

• Manage complex calendar(s), schedule meetings and follow-ups, and coordinate travel arrangements.
• Prepare briefing materials, presentations, and communications for internal consumption as it relates to administrative functions.
• Handle confidential information with discretion and professionalism.
• Support meeting logistics including agendas, minutes, and follow-ups, as necessary.
• Coordination with customers and partners for calendaring.
• Manage expense reports.
• Assisting with employee onboarding/offboarding within FSS.

Office Manager Duties

• Office Reception - greeting and signing in clients and partners upon arrival.
• Managing the office budget.
• Setting up and helping organize the office for internal or external meetings as needed (e.g. order catering, assisting with AV functions, office furniture needs, etc.).
• Overseeing office operations such as, ordering supplies, vendor relationships, key card access, office cleanliness, etc. This will also include coordination with building management, cleaners, mail room and other facility services as required.
• Help coordinate team events, workshops, and sector-wide communications.
• Maintain office systems and ensure compliance with company policies.
• Support onboarding of new team members and manage workspace logistics.
• Act as a point of contact for facilities, IT, and administrative support.
• Managing health and safety policies.
• Assisting with orientation and onboarding of new employees.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to provide it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in your work. And finally, you're open and borderless – naturally inclusive in how you work with others.

• 5+ years of experience in executive support, office management, or a similar role where you've balanced multiple priorities and stakeholders.
• Proven ability to manage complex calendars, coordinate travel, and prepare executive-level materials with accuracy and discretion.
• Strong track record of overseeing office operations, including vendor management, budgeting, and facilities coordination.
• Demonstrated experience in handling confidential information and maintaining professionalism in high-pressure environments.
• Skilled in building relationships across teams, clients, and partners to ensure smooth communication and collaboration.
• Proficiency with productivity tools such as Microsoft Outlook, Teams, Excel, and PowerPoint (or equivalent platforms).
• Ability to anticipate needs, solve problems proactively, and adapt quickly to changing priorities.
• Commitment to inclusive practices and creating a welcoming, efficient workplace for all team members.

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.