AI Expert - Pre Sales Services - Remote Eligible

AI Expert

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Are you ready to embark on an exhilarating journey as an AI Expert? Join Kyndryl and become a driving force behind the transformative power of Artificial Intelligence! We're seeking an exceptionally talented individual to accelerate the competitive performance of our customers worldwide, establishing us as their unrivaled business and technology consulting partner.

As an AI Expert, your impact will be monumental. You will unleash the potential of AI technologies, collaborating with customers to envision and conceptualize strategic AI-driven applications. By combining your deep understanding of AI, machine learning, and business, you will become a catalyst for success, delivering invaluable insights and recommendations that propel our customers' organizations forward.

Prepare to immerse yourself in the world of AI strategies and programs, crafting innovative approaches to applying AI, machine learning, and automation across diverse business processes. Your technical expertise in a vast array of cutting-edge AI frameworks, platforms, and tools will empower you to develop groundbreaking solutions tailored to meet the unique requirements of each customer.

But that's not all – your role as an AI Expert at Kyndryl will transcend traditional boundaries. You will lead impactful workshops and consulting engagements, helping customers define AI strategies that reshape their future. Educating our customers about the latest in AI, Generative AI, Machine Learning, and Cognitive Automation will be second nature to you, enabling them to unlock the full potential of these disruptive technologies.

Armed with an analytical approach, you will define strategies, assessments, recommendations, and comprehensive plans to solve complex business challenges, aligning technical AI solutions with both IT and business objectives. Your deep consulting skills and business acumen will be harnessed to analyze customer needs, formulate hypotheses, and test conclusions, ultimately delivering AI-powered solutions that exceed expectations.

If you have a passion for turning AI into a force for change and thrive in a dynamic, fast-paced environment, this is your chance to shine! Unleash your creativity, embrace innovation, and become a master of efficiency as you create AI solutions that revolutionize customer business and IT landscapes. Join Kyndryl and become part of a remarkable team that turns AI into real-world success stories.

Your Future at Kyndryl As an AI Expert at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you're open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• At least 3 years of experience in designing and implementing AI, ML, and Data-driven solutions, preferably on Public Cloud platforms, with a focus on Machine Learning, Generative AI, and Data Platforms
• Concrete, hands-on experience in designing and delivering scalable AI/ML solutions or platforms using modern paradigms (MLOps, Lakehouse, Data Mesh, AI Factories, Vector Databases) aligned to customer business needs
• Proven ability to analyze business processes and translate them into AI-enabled solutions within Public Cloud Hyperscaler environments
• Ability to define AI/ML architectural solutions with key requirements such as performance, security, explainability, and reliability
• Solid understanding of Cloud-native AI and Data services, such as: Azure ML, Azure OpenAI, Databricks, Azure Data Lake, Azure Synapse, AWS SageMaker, Bedrock, Google Vertex AI, BigQuery, LangChain, Vector DBs (Chroma, Pinecone, Milvus)
• Knowledge of AI/ML frameworks and tools, including but not limited to: TensorFlow, PyTorch, Scikit-learn, Hugging Face Transformers, OpenAI APIs, Ollama, LangChain
• Experience with Data Engineering, pipelines, and orchestration tools: Databricks, Airflow, Spark, dbt
• Proficiency in programming languages relevant to AI/ML and Data pipelines: Python (mandatory), SQL, optionally Scala or Java
• Knowledge of prompt engineering techniques and best practices for Large Language Models (LLMs) and Generative AI solutions
• Familiarity with version control and CI/CD processes for AI/ML projects (Git, MLflow, DVC, etc.)

Preferred Skills and Experience

• Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field
• Minimum 5 years of experience in delivering AI/ML/Data consulting services for enterprise customers across multiple industries
• Experience with production-grade AI/ML deployments, including MLOps pipelines and monitoring of AI solutions
• Familiarity with regulatory, ethical, and security considerations for AI systems in enterprise environments

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred! If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.