Service Contract Analyst

Service Contract Analyst

As a Service Contract Analyst, you'll lead the preparation, negotiation, and implementation of service contracts that support Kwik Trip's Retail and Corporate operations. You'll manage the full contract lifecycle, ensure compliance with service level agreements, and build strong relationships with vendors and internal stakeholders. This role is ideal for someone with strong negotiation skills, attention to detail, and a passion for process improvement.

Key Responsibilities:

• Manage the full contract lifecycle, from initial negotiation to closeout
• Draft, evaluate, and execute contracts for services such as trash/recycling, landscaping, HVAC/refrigeration, pest control, and more
• Serve as the primary contact for resolving contractual disputes
• Analyze contract provisions to identify and mitigate risks
• Develop and implement contract management processes and procedures
• Monitor compliance and communicate contract-related updates to stakeholders
• Lead implementation and governance of service level agreements (SLAs)
• Collaborate with internal departments and Retail to determine purchasing needs
• Identify and evaluate suppliers, negotiate pricing, and manage vendor relationships
• Maintain accurate documentation and records for all contracts

You'll need to have:

• Associate degree in Business, Facilities Management, or a related field
• 2 to 4 years of experience in contract management or procurement

Even better if you have:

• Proficiency in Microsoft Office, Maximo, Service Channel, OnBase, Ultra Site, SharePoint, and Adobe
• Strong understanding of trade-specific regulations and service contract structures
• Excellent written and verbal communication skills
• Strong negotiation and vendor relationship management skills
• Ability to work independently and manage multiple priorities under tight deadlines

Work Schedule: Monday through Friday, daytime hours. Onsite at our La Crosse Support Center.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.