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Credit Services Representative (deforest, WI)

Manage and resolve credit inquiries for Kwik Card programs, ensuring accurate records and timely responses.
DeForest, Wisconsin, United States
Junior
$18 – 25 USD / hour
20 hours agoBe an early applicant
Kwik Trip

Kwik Trip

Regional convenience store and gas station chain offering fresh food, groceries, fuel, and everyday essentials across the Midwest.
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Credit Service Representative

Kwik Trip's Credit Department is seeking a customer-focused Credit Service Representative to support our internal card programs and provide outstanding service to our non-cash customers and store coworkers. This role is ideal for someone who thrives in a fast-paced call center environment and enjoys solving problems with a personal touch.

Responsibilities

  1. Serve as the primary point of contact for credit-related inquiries via phone
  2. Assist customers and coworkers with issues involving Kwik Trip's internal card programs
  3. Process Kwik Card payments, account adjustments, and updates
  4. Print and mail cards as needed
  5. Train new team members on department procedures
  6. Maintain confidentiality and accurate records
  7. Support department deadlines and service goals

Qualifications

  • Minimum 1 year of experience in credit services, customer support, or a related field
  • Familiarity with AS400 and Microsoft Office products
  • Basic understanding of accounting and credit card terminology
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Skilled in using office equipment (fax, copier, scanner, calculator)
  • Highly organized and deadline-driven

Work Schedule

  • Full-Time: Monday–Friday, availability until 7:00 PM, every other Saturday 8am -3pm

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.

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Credit Services Representative (deforest, WI)
DeForest, Wisconsin, United States
$18 – 25 USD / hour
Support
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About Kwik Trip
Regional convenience store and gas station chain offering fresh food, groceries, fuel, and everyday essentials across the Midwest.