Store/hiring & Training Support

Job Title

Support store management in the recruitment, hiring, and training efforts within the store. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

Promote trust and respect among associates and maintain confidentiality of associate information

Refer associates with employment concerns to the store management team and/or to follow the open-door policy

Communicate with store management about current hiring needs and associate training that needs to be complete

Ensure hiring tables are up, supplied, clean and tidy; hold in-store job fairs and attend external job fairs as needed

Build and maintain hiring system requisitions

Schedule interviews for store leader and department leaders

Complete the new hire on-boarding process including new hire paperwork, I-9s, web-based learning, etc., accurately and timely

Enter new associate information into store systems and enroll associates in the timekeeping system

Issue rewards cards, name badges, training materials, uniforms, personal protective equipment, etc. to associates

Conduct store walks with new and transferred associates

Schedule new, transferred, and promoted associates for training including web-based learning courses and on the job training

Follow up with associates and department leaders to ensure training occurs and to assess progress

Maintain employee files, employee communication boards and breakroom legal postings

In conjunction with store management, administer drug tests as needed

Participate in human resource conference calls

Adhere to all local, state and federal laws and company guidelines

Must be able to perform the essential functions of this position with or without reasonable accommodation

Qualifications

Minimum

Must be 18 or older

Ability to handle stressful situations

Effective interpersonal, communication and customer service skills

Strong attention to detail and organizational skills

Proficient computer skills

Knowledge of basic math (e.g., counting, addition, and subtraction)

Ability to preserve confidentiality of information

Desired

High school diploma or GED

Working knowledge of employment law

Second language (speaking, reading and/or writing)