Wealth/Privy Outbound Calls Officer

To exclusively handle Wealth/Privy outbound calls, schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.

This skill will also do sales with assigned customers based mapped to them.

Measure of outcomes – NPS, Service Level, Service Quality, and Sales.

Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.

Responsibilities:

• Should be a least graduate.

• No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

• Should not have employment gap for more than a month.

• Should have at least completed a year in current org.

• Better soft skills – conversational skills and English versant scores 7+.

• Flexible to work on rotational week offs.

Qualifications:

Graduation

Job Info:

Job Identification: 226913

Job Category: Consumer Bank

Degree Level: Bachelor's Degree

Job Schedule: Full time

Locations: NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN

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