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Sky Service Cards - Rm - sky Channel - contact Centre Inbound

Handle wealth outbound calls and drive outbound sales while maintaining service quality metrics.
Thāne, Mahārāshtra, India
Entry Level
2 days ago
Kotak

Kotak

Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.

Wealth/Privy Outbound Calls Officer

To exclusively handle Wealth/Privy outbound calls, schedule equivalent experience profiles from other competitors.

Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.

This skill will also do sales with assigned customer based mapped to them.

Measure of outcomes – NPS, Service Level, Service Quality and Sales.

Responsibilities

Should be a least graduate.

No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.

Should not have employment gap for more than a month.

Should have at least completed a year in current org.

Better soft skills – conversational skills and English versant scores 7+.

Flexible to work on rotational week offs.

Qualifications

Graduation

Job Info

Job Identification 226898

Job Category Consumer Bank

Location Thane, Maharashtra, India

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Sky Service Cards - Rm - sky Channel - contact Centre Inbound
Thāne, Mahārāshtra, India
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About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.