To exclusively handle Wealth/Privy outbound calls, schedule equivalent experience profiles from other competitors.
Differentiated training to make them universal phone banking officers – cross training in cards, liabilities, assets.
This skill will also do sales with assigned customer based mapped to them.
Measure of outcomes – NPS, Service Level, Service Quality and Sales.
Should be a least graduate.
No western line candidates to be scheduled, kindly hunt profiles residing near to Thane.
Should not have employment gap for more than a month.
Should have at least completed a year in current org.
Better soft skills – conversational skills and English versant scores 7+.
Flexible to work on rotational week offs.
Graduation
Job Identification 226898
Job Category Consumer Bank
Location Thane, Maharashtra, India