Service Officer - branch Banking - service
Kotak
Service Officer
We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Service Officer, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.
Responsibilities
Manage cash and non-cash transactions efficiently and accurately.
Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
Provide general banking information and resolve customer queries promptly.
Maintain high standards of speed and accuracy in all transactional processes.
Identify and promote cross-selling opportunities for other banking products and services.
Ensure a positive and professional customer experience to foster loyalty and referrals.
Job Info
Job Identification: 218175
Job Category: KMBL
Degree Level: Bachelor's Degree
Job Schedule: Full time
Job Shift: Day
Locations: Ground Floor, Narmada Nagar Chowk, Gaurav Path, Mangla, Bilaspur, Chhattisgarh, 495001, IN