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Risk Manager - support Services - consumer Risk

Define and implement scalable credit card post-issuance policy to balance growth and risk.
Mumbai
Senior
20 hours agoBe an early applicant
Kotak

Kotak

Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.

Job Title

Hot Job

Job Description

Job Responsibilities

Responsible for defining, creating and implementing credit card post issuance policy (Limit increase, Limit Decrease, PL on Credit card, Balance Transfer etc.) in line with business requirements & acceptable Risk appetite.

Responsible for overseeing credit card transactions to detect and prevent potential fraudulent or high risk transactions on various MCC's.

Creating and implementing rules within the FALCON system to help identify and stop such transactions by blocking of MID's, Credit Card accounts or Credit limit reduction.

Test and refine rules to ensure accuracy and effectiveness to prevent unnecessary authorization declines.

Jointly own the growth initiative along with the business team, while working within the agreed risk threshold.

Continuous Policy change basis model monitoring outcome and Hind sighting.

Scan microenvironment, market, competition trends and proactively assess emerging risks. Adjust policies and interventions to manage emerging and forward-looking risk.

Monitoring various measures and triggers as per documented policy and track performance for identification of early warning risk indicators. Increase the base by an order of magnitude.

Knowledge of statistics and experience using statistical packages for analysing datasets (Excel, Advance Excel, SAS,SAS Macros etc.)

Strong analytical skills with the ability to collect, organize, analyse, and disseminate significant amounts of information with attention to detail and accuracy

Identify all areas of process automation and pushing relevant teams to get them implemented.

Continuously audit the implementation part of the processes.

Identify the areas of governance requirement, see whether relevant governance processes are in place and ensure implementation of same.

Qualifications

Educational Qualifications

Master's in business administration (MBA /PGDM/Equivalent) for a Tier 1 or 2 institute or must be a Chartered Accountant (CA) is preferable

At least a bachelor's degree in mathematics/ statistics/ economics/Engineering or equivalent; master's degree is desirable.

A CFA or FRM certification would be an added advantage.

Skills/Knowledge prerequisites

At least 10 years of experience with 5 years of Credit Cards policy management.

Strong understanding of unsecured lending products like Credit Card, Personal Loans and Line of credit

Prior experience in managing risk activities in retail lending and portfolio is essential

Should have knowledge of process and risk policy framing.

Should have relevant working knowledge of banking systems, BRE and LOS systems.

Should be able to manage conflicting opinions. Should be able to interact cross function and bring the buying of all stakeholders.

Ability to engage with senior stakeholders at a level of Business head, CRO or similar.

Job Info

Job Identification 227307

Job Category KMBL

Posting Date 01/12/2026, 09:49 AM

Apply Before 01/30/2026, 06:30 PM

Degree Level Bachelor's Degree

Job Schedule Full time

Locations Kotak Infiniti, Building No. 21, Mumbai, Maharashtra, 400097, IN

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Risk Manager - support Services - consumer Risk
Mumbai
Support
About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.