Relationship Manager - Tractor And Crop Finance - agri - fin - tractor LOANS AND Retail(tfe) - retail Sales
Kotak
Relationship Manager – TFE
We are seeking a dynamic and results-driven Relationship Manager – TFE to lead retail sales initiatives in the Tractors and Farm Equipment segment. The role involves enhancing the deposit pool, driving cross-sell opportunities, and ensuring high standards of customer service and branch administration. The ideal candidate will have a strong background in retail liabilities, excellent leadership skills, and a deep understanding of financial instruments and customer service cycles.
Responsibilities
Enhance the deposit pool from customers through targeted acquisition and retention strategies. Drive sales of non-deposit products including Mutual Funds, Insurance, and other cross-sell offerings. Generate fee income and contribute to branch profitability. Ensure delivery of high-quality customer service and establish service standards. Oversee branch administration and ensure regulatory compliance. Manage productivity and morale of branch team members. Take ownership of branch break-even and P&L performance. Liaise with product management, marketing, and other verticals for service enhancements and sales initiatives. Ensure seamless coordination across all units involved in the customer service cycle to deliver customer delight.