Relationship Manager - Hf - housing Finance - sales
Kotak
Job Title
Manage sales and distribution through the cross channel and open market channels
Ensure unilateral growth by adding new DSAs / Branches
Manage and grow the Direct Sales team and focus on increased productivity
Marketing and encashing catchment areas
Meeting HNI clients and explaining various products related to Loan against property/HF
Responsible for builder relations and builder tie ups to focus on primary markets
Responsible for project approvals of builders
Ensure additional revenue generation through cross-sell & multi-selling of insurance, CASA, credit cards etc.
Training & development of the DST team and DSAs
Liaison with internal teams for business like credit, legal, technical, RCU & operations
Responsible for end to end processing of the case and updating the status of the same to the customers
Ensuring top class service for customers for better NPS scores
Job requirements:
Qualification - Graduate / MBA
Skills & experience – customer relationship management skills
Sales and service orientation