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Relationship Manager - agri - fin - tractor LOANS AND Retail(tfe) - retail Sales

Lead retail sales growth in the AGRI-FIN and Tractor Loans segment through customer relationship management
Jhānsi, Uttar Pradesh, India
Mid-Level
3 days ago
Kotak

Kotak

An Indian financial services conglomerate offering banking, insurance, investment, and personal finance products.

Relationship Manager

We are seeking a dynamic and results-driven Relationship Manager to lead retail sales initiatives in the AGRI-FIN and Tractor Loans segment. The ideal candidate will have a strong background in banking, particularly in retail liabilities, and a proven track record in sales and customer relationship management. This role involves enhancing the deposit pool, cross-selling financial products, and ensuring regulatory compliance while driving branch profitability and team productivity.

Responsibilities

Sales & Business Development

  • Enhance the deposit pool from existing and new customers.
  • Drive sales of non-deposit products including Mutual Funds and Insurance.
  • Achieve cross-selling targets progressively across product categories.
  • Generate fee income through strategic product placement.

Customer Relationship Management

  • Deliver high standards of customer service and ensure customer satisfaction.
  • Liaise with internal teams to ensure seamless customer service and delight.
  • Act as a key point of contact for high-value clients in the AGRI-FIN and Tractor Loans segment.

Branch Operations & Compliance

  • Oversee branch administration and ensure adherence to regulatory compliance.
  • Manage overall productivity and morale of branch team members.
  • Ensure the branch meets its break-even targets and contributes positively to the P&L.

Strategic Collaboration

  • Work closely with product management, marketing, and other verticals for new product development and service enhancements.
  • Contribute to sales initiatives and tactical planning.

Leadership & Team Management

  • Demonstrate strong leadership skills with a tactical focus.
  • Balance strategic thinking with execution (Thinker:Doer ratio of 40:60).
  • Foster a collaborative and performance-driven team culture.
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Relationship Manager - agri - fin - tractor LOANS AND Retail(tfe) - retail Sales
Jhānsi, Uttar Pradesh, India
Sales
About Kotak
An Indian financial services conglomerate offering banking, insurance, investment, and personal finance products.