Department: RCU Transaction Monitoring Team
Location: Infinity-Goregaon-Mumbai
Reporting Relationships: Transaction Monitoring-Team Manager
Position Grade: M1/M2
Team Member (Reviewer/Analyst) – Transaction/Fraud Monitoring
Monitoring of Transactions & Alerts Online/Real Time for Fraud Detection and Prevention
Detection and Prevention of Fraud Through Account Transaction Monitoring and Quick Decision on Alerts to Reduce Financial Losses to Customer
Optimum Use of Fraud Monitoring System/Tools, Finacle and Dotnet
Out Calling the Customers on Real Time for Confirmation of Transactions & Blocking the Channels and Marking Debit Freeze on Accounts Instantly
Preparation of Various MIS Which Includes Updation of Daily Tracker, Collation of Monthly MIS, Team Activity MIS
Act on Mails Sent by Branches for Closure of Alerts
Minimum of 1 Year of Experience in the Same Role
Graduate with Good Academics
Keen Eye for Detailing
Good Communication & Interaction Skills
Logical and Analytical Skills
Knowledge of MS-Office, Preference for Excel
Work in Shifts for Real Time Transactions Monitoring
Real Time Out Calling on Alerted Transactions
Real Time Channel Blocking and Account Freeze Marking
Various MIS Preparation- Daily/Weekly/Monthly
Action on Mail/Service Requests within TAT
Coordination with Various Other Departments