Product Manager

Responsibilities:

Product Growth:

Enhancing customer affinity by bringing in features improving time spent by customer on Cherry
Increasing DAU and MAU by building engagement tools on the platforms
Improve D2C customer transactions via effective marketing strategies and product enhancements

Product Building/Roadmap:

Provide product requirements to the engineering team in terms of features and user stories. Focus on requirements from a why and what perspective, allowing design and engineering teams the flexibility to decide on how to implement
Manage the roadmap of the product & prioritization around the features & functionalities
Work with UX designers to help create delightful experiences for different stakeholders
Be the quality champion for the product and make sure that every feature being launched is being held to the highest product standards
Working with marketing team to increase business of all products

Products Iterations and Improvements:

Work closely with customer success team to understand voice of customer and make sure that the roadmap delivers those needs
Engage with the customers and users to get constant feedback on how Kotak Cherry is solving their problems and incorporate this into the product features
Continuously understand and benchmark against competitors' offerings on features, quality, target segments, etc
Ensure product roadmap incorporates emerging market trends and competitive offerings
Use data to understand how the product and features are performing and take data-driven decisions to advance the product and user experience

Prerequisites:

Experience as a PM in fintech industry/startup building digital products.
Strong background in and understanding of technology, software development and APIs
Understanding of product-led growth

An Ideal candidate would:

Have a great sense of business, product and customers
Be strong at analytical thinking and makes decisions regarding the strategic direction for the product and team
Be excellent at communication and relationships and carries the team forward on the chosen direction

Job Identification 236858

Job Category Consumer Bank

Degree Level Bachelor's Degree

Job Schedule Full time

Locations Kotak Infiniti, Building No. 21, Mumbai, Maharashtra, 400097, IN

Product Manager - ho & Support - investments