Principal Manager - software Engineering - support Services - ai & Platforms - In House Engineering

Software Development Manager / Engineering Manager

We are seeking an experienced Software Development Manager / Engineering Manager to lead high-performing engineering teams, drive end-to-end product development, and ensure delivery of scalable, high-quality software solutions. The ideal candidate combines strong technical expertise with exceptional people leadership, strategic thinking, and a passion for building world-class products.

Key Responsibilities

• Team Leadership & People Management
• Lead, mentor, and develop software engineers across multiple squads.
• Conduct performance reviews, set goals, and support career development plans.
• Foster a culture of ownership, collaboration, innovation, and continuous learning.
• Drive hiring, onboarding, and retention of top engineering talent.

• Technical Leadership
• Provide architectural guidance and ensure technical excellence across projects.
• Oversee design reviews, code reviews, and ensure adherence to engineering best practices.
• Guide teams in building scalable, secure, and high-performance systems.
• Stay updated with modern technologies and introduce relevant innovations.

• Delivery & Execution
• Own end-to-end delivery of complex, cross-functional projects.
• Create and track engineering roadmaps, milestones, and delivery timelines.
• Improve productivity through process enhancements, automation, and tooling.
• Ensure reliable release management, deployment processes, and system stability.

• Stakeholder Management
• Collaborate closely with Product Management, Business, QA, DevOps, and UX teams.
• Translate business requirements into technical execution plans.
• Communicate project progress, risks, and dependencies to senior leadership.
• Balance competing priorities and manage expectations effectively.

• Engineering Excellence & Strategy
• Define and implement engineering standards (coding, architecture, security, testing).
• Drive platform modernization and technical debt reduction initiatives.
• Contribute to long-term technology strategy and digital transformation programs.
• Set KPIs and use metrics to drive continuous improvement (velocity, quality, uptime).

Qualifications

• Educational Background
• Bachelor's or Master's degree in Computer Science, Engineering, or related field.

• Experience
• 10+ years of overall experience in software engineering.
• 3+ years in a management or technical lead role.
• Proven experience leading engineering teams delivering complex products.
• Strong background in modern software development (microservices, APIs, cloud, DevOps).

• Technical Skills
• Proficiency in Java,.NET, Python, Node.js, or similar backend technologies.
• Hands-on understanding of microservices, REST APIs, cloud platforms (AWS/Azure/GCP).
• Familiarity with CI/CD pipelines, Docker/Kubernetes, and modern DevOps practices.
• Strong understanding of SDLC, Agile methodologies, and engineering metrics.

• Leadership Skills
• Excellent communication, stakeholder management, and decision-making skills.
• Ability to influence without authority and manage cross-functional initiatives.
• Strong problem-solving skills with a strategic and execution-focused mindset.