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Personal Banker - inbound - branch Banking - service
Handle daily cash and non-cash transactions while ensuring customer satisfaction
Pāli, Rājasthān, India
21 hours agoBe an early applicant
Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.
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Personal Banker - Inbound
We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.
Responsibilities:
- Manage cash and non-cash transactions efficiently and accurately.
- Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
- Provide general banking information and resolve customer queries promptly.
- Maintain high standards of speed and accuracy in all transactional processes.
- Identify and promote cross-selling opportunities for other banking products and services.
- Ensure a positive and professional customer experience to foster loyalty and referrals.
Job Info:
- Job Identification 235426
- Job Category KMBL
- Degree Level Bachelor's Degree
- Job Schedule Full time
- Job Shift Day
- Locations Ground Floor, Plot No.54, MAA Plaza, Ambedkar Circle, Suraj Pole Road, Pali, Pali, Rajasthan, 306401, IN
About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.