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Personal Banker - inbound - branch Banking - service

Process customer transactions accurately while promoting banking products to grow cross-sell opportunities
Noida, Uttar Pradesh, IndiaGurgaon, Haryana, India
Entry Level
17 hours agoBe an early applicant
Kotak

Kotak

Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.

Personal Banker - Inbound

We are looking for a detail-oriented and customer-focused Personal Banker - Inbound to join our Branch Banking team. The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience. This role demands a strong sense of responsibility, excellent communication skills, and a keen eye for detail. As a Personal Banker - Inbound, you will be the face of the bank, addressing customer needs, promoting banking services, and ensuring operational accuracy and efficiency.

Responsibilities:

  1. Manage cash and non-cash transactions efficiently and accurately.
  2. Handle customer requests related to cash withdrawals, deposits, demand drafts, and cheque processing.
  3. Provide general banking information and resolve customer queries promptly.
  4. Maintain high standards of speed and accuracy in all transactional processes.
  5. Identify and promote cross-selling opportunities for other banking products and services.
  6. Ensure a positive and professional customer experience to foster loyalty and referrals.

Job Info:

  • Job Identification 235608
  • Job Category KMBL
  • Posting Date 04/08/2026, 06:14 AM
  • Degree Level Bachelor's Degree
  • Job Schedule Full time
  • Job Shift Day
  • Locations Jmd Regent Square, Gurgaon, Haryana, 122002, IN
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Personal Banker - inbound - branch Banking - service
Noida, Uttar Pradesh, India
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About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.