HO Product Manager - Household - ho & Support - ho House Hold
Kotak
Job Description
Job Description:
1. Responsible for meeting Debit Card linked Fees Target by monitoring the overall fee income achievements and identifying process gaps in the charging ecosystem to plug leaks
2. Responsible for monitoring competition pricing strategies, benchmarking with global best practices and make necessary pricing revision
3. Responsible to identify new initiatives aiding to reductions of reversals and ensuring reasonable of fees
4. Complaint management and linked improvement in process to reduce complaints/aid front end handle complaints/identify issues/incorrectness in Fee application
5. Automation of Manual Process linked to fees application/calculation
6. Responsible for creating tools/Dashboards to track Fees/anomalies.
7. 100% & Timely Closure of Audit/Compliance points/Adherence to RBI guidelines
Key Requirement:
- Candidate should have 2 to 3 years of experience in managing P&L, handling Charge matrix
- Knowledge of Xelerate/TBMS system along with MS Excel