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Customer Service Representative - relationship Banking Group - customer Service
Handle inbound and outbound calls to resolve EMI issues and upsell banking products
Thāne, Mahārāshtra, India
Entry Level
17 hours agoBe an early applicant
Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.
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Customer Service Representative
Grade-E0
Role- Customer Service Representative
Job Description
Answering Inbound Calls and addressing clients queries making Outbound Calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
Following up on cases and get it closed within defined TAT
Liaise with Department in resolving the cases.
Requirements :
Has customer centricity (Keeps the Customer First) in all perspective
Has good communication skills (written and verbal)
Job Identification 235229
Job Category KMBL
Location NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN
Degree Level Bachelor's Degree
Job Schedule Full time
Customer Service Representative - relationship Banking Group - customer Service
Thāne, Mahārāshtra, India
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About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.