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Customer Service Representative - relationship Banking Group - customer Service
Own customer interactions including inquiries and collections, promoting products and resolving cases promptly
Thāne, Mahārāshtra, India
Entry Level
15 hours agoBe an early applicant
Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.
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Customer Service Representative
Grade-E0
Role- Customer Service Representative
Job Description
Answering inbound calls and addressing client queries, making outbound calls for collections, informing them regarding pending EMI, and doing sales pitch for various products.
Following up on cases and getting them closed within defined TAT.
Liaise with department in resolving the cases.
Requirements:
Has customer centricity (keeps the customer first) in all perspectives.
Has good communication skills (written and verbal).
Job Identification: 235194
Job Category: KMBL
Degree Level: Bachelor's Degree
Job Schedule: Full time
Locations: NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN
Customer Service Representative - relationship Banking Group - customer Service
Thāne, Mahārāshtra, India
Support
About Kotak
Provides a wide range of banking, investment, and insurance services to retail, corporate, and institutional customers in India.