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Customer Service Representative - relationship Banking Group - customer Service
Handle customer inquiries and resolve issues related to banking products and collections
Thāne, Mahārāshtra, India
Entry Level
15 hours agoBe an early applicant
Kotak
An Indian financial services conglomerate offering banking, insurance, investment, and personal finance products.
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Customer Service Representative
Grade-E0
Role- Customer Service Representative
Job Description
- Answering inbound calls and addressing client queries making outbound calls for collections and informing them regarding pending EMI and also doing sales pitch for various products.
- Following up on cases and get it closed within defined TAT
- Liaise with department in resolving the cases.
Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
Job Identification: 220618
Job Category: KMBL
Locations: NEPTUNE ELEMENTS – 3RD FLOOR, Thane, Maharashtra, 400604, IN
Customer Service Representative - relationship Banking Group - customer Service
Thāne, Mahārāshtra, India
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About Kotak
An Indian financial services conglomerate offering banking, insurance, investment, and personal finance products.